contact

Contact a human.

Question, bug report, or feature request. One of us will read it and reply.

response timeWe aim to reply within two business days, usually faster.

tips for a fast replyUse the email associated with your Shopify merchant account so we can find your install. If it's about a specific file, include the row number(s) and the problem code shown in CSVwise. We can usually answer without seeing the file.

email ussupport@csvwise.com

Mail goes straight to us. There's no ticket queue and no bot in between.

Write to support

or start from a topic

General question
Bug report
Feature request
Billing or refund
Security or privacy